· Appointment fees are payable at the point of booking by debit card or BACS and in the event of cancellation will be refunded if 48 hours notice has been given.
· Less than 48 hours or in the event of a no show there will be no refunds given.
· Subsequent visits to come back and order your gown if required will not be charged
· When you place an order for your gown your appointment fee is refunded from your order.
· We regret that appointment fees cannot be refunded against accessories only orders.